WalkMe to DualDesk
migration service

Trouble-free , no special knowledge or coding required. A complete WalkMe to DualDesk data migration tool.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to switch from WalkMe to DualDesk

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in DualDesk.

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Retained relation between object and people

When migrating your records from WalkMe to DualDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from WalkMe to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from WalkMe to DualDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect WalkMe

    Choose and connect your WalkMe support desk with HDM.

  • Connect DualDesk

    Grant the right to access your DualDesk account.

  • Outline your needs

    Let us know exactly what elements of your migration you would like to adjust

  • Have your needs estimated

    We shall analyze your application and send you with a cost and a scope of tasks.

  • Migrate from WalkMe to DualDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your DualDesk import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation
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