WalkMe to Database
migration service

Smooth , no special skill set or coding required. A complete WalkMe to Database data migration instrument.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from WalkMe to Database

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Database.

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When migrating your data from WalkMe to Database we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from WalkMe to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from WalkMe to Database work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from WalkMe to Database.

  • Connect WalkMe

    Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Database

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Database everything

    When everything's tested out, find a quiet time with the least load on the support staff and start migrating from WalkMe to Database.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Database import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation
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