VIZOR ServiceDesk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

Spotless VIZOR ServiceDesk import services just for you

Now, there’s no need to worry about any help desk import issues. Total platform to platform migration with HDM fast and simple.

Less time & money spent

Affordable process cost, a faster transfer to the new platform, and no need to design the migration method. All with HDM.

Transparent migration course

Just prepare your information for migration in advance and begin moving your data. No need to fiddle with anything.

Vital data with you

No matter if it is for conformity reasons, or convenience, transfer your historical data to the new tool to keep up with customers easier.

Automated process

A bare minimum is required from you. We already wrote the migration method.

All you have to do is configure your platform import preferences and you’re good to go.

Maintained dependency

Using HDM, you don’t have to be concerned that all of your moved ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Your info is safe

When you provide your access credentials to our migration tool, you can rest assured.

Only authorized personnel directly connected to the data transfer will have access to your accounts and customer info.

All the records is guarded by the state of the encryption systems to prevent any risks.

Map your information

It’s not required to make considerable amount of data audits to get started on your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to transfer and determine where it goes just by clicking available boxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to take advantage of all features.

Helpful on-screen instructions will help you move your data quickly and effectively. As a result, you can set up a data import just about anywhere you like.

Our customers are priority

One of the main principles of our company is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer service, we develop continuously.

What are the key reasons to import data to VIZOR ServiceDesk using Help Desk Migration?

Security first

We do not share any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to VIZOR ServiceDesk with their corresponding agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to VIZOR ServiceDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to VIZOR ServiceDesk in 6 simple steps

Get ready

Register and go to our migration wizard.
Link source Help Desk

Select and link your source support desk with HDM.
Connect VIZOR ServiceDesk

Grant access to your VIZOR ServiceDesk account.
Describe your requirements

Let us understand precisely what aspects of your migration you wish to modify
Get your needs estimated

We'll analyze your application and send you with a total price and a scope of tasks.
Import to VIZOR ServiceDesk all data

Transfer all your customer support information in a single push.

We always keep all data safe

We consider safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is protected.

Read our security guidebook

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To VIZOR ServiceDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

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Voice of the customers

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