VIZOR ServiceDesk to Trakdesk
migration service

Trouble-free , no special knowledge or coding required. A complete VIZOR ServiceDesk to Trakdesk data migration tool.

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The best VIZOR ServiceDesk to Trakdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and observe the magic happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach both platforms, tick what you need to migrate and let the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from VIZOR ServiceDesk to Trakdesk

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Trakdesk.

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Sustained association between object and people

When migrating your records from VIZOR ServiceDesk to Trakdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VIZOR ServiceDesk to Trakdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect VIZOR ServiceDesk

    Select and connect your VIZOR ServiceDesk service desk with HDM.

  • Connect Trakdesk

    Grant the right to access your Trakdesk account.

  • Express your business needs

    Let us know what components of your migration you need to modify

  • Have your preferences estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to Trakdesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Trakdesk import

Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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