VIZOR ServiceDesk to Requestor
migration service

Effortless , no special knowledge or coding required. A complete VIZOR ServiceDesk to Requestor data migration instrument.

More details

Your best tool for VIZOR ServiceDesk to Requestor data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and observe the wonders happening.
Record completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link your source and target, choose what you need to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from VIZOR ServiceDesk to Requestor

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Requestor.

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Maintained connectivity between object and people

When migrating your data from VIZOR ServiceDesk to Requestor we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to Requestor work

  • Prepare

    Sign up and go to our migration service.

  • Connect VIZOR ServiceDesk

    Choose and link your VIZOR ServiceDesk service desk with HDM.

  • Grant access to your Requestor account.

  • Detail your needs

    Let us know what aspects of your migration you want to modify

  • Have your requirements estimated

    We'll research your case and send you with a cost and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to Requestor everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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