VIZOR ServiceDesk to ngDesk
migration service

Trouble-free , no special skill set or programming required. A complete VIZOR ServiceDesk to ngDesk data migration instrument.

More details

The best VIZOR ServiceDesk to ngDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.
Effortless process

No need to worry about coding or continuously control each record moved.

Just link your source and target, tick what you need to migrate and let the tool do the rest for you.

Data maintenance

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You may be certain with HDM no data breaches will take place.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick what goes where, when it starts, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to propose the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from VIZOR ServiceDesk to ngDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in ngDesk.

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Maintained relation between object and people

When migrating your records from VIZOR ServiceDesk to ngDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VIZOR ServiceDesk to ngDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect VIZOR ServiceDesk

    Opt and link your VIZOR ServiceDesk support desk with HDM.

  • Connect ngDesk

    Give the right to access your ngDesk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you would like to adjust

  • Get your preferences estimated

    We shall investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to ngDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ngDesk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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