VIZOR ServiceDesk to Help Sumo
migration service

Effortless , no special expertise or programming required. A complete VIZOR ServiceDesk to Help Sumo data migration tool.

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Your best tool for VIZOR ServiceDesk to Help Sumo data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and see the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer support information.
Simple and easy process

No need to worry about coding or constantly watch each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and let the tool do the remainder.

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can access to your credentials or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to choose what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from VIZOR ServiceDesk to Help Sumo

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Help Sumo.

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When migrating your data from VIZOR ServiceDesk to Help Sumo we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to Help Sumo work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and link your VIZOR ServiceDesk service desk with HDM.

  • Connect Help Sumo

    Grant the right to access your Help Sumo account.

  • Explain your needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to Help Sumo all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Sumo import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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