VIZOR ServiceDesk to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Effortless , no special know how or coding required. A complete VIZOR ServiceDesk to Freshdesk data migration software.

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Your best tool for VIZOR ServiceDesk to Freshdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just link both platforms, tick what you want to migrate and allow the system do the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from VIZOR ServiceDesk to Freshdesk

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Freshdesk.

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Sustained association between object and people

When migrating your data from VIZOR ServiceDesk to Freshdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to Freshdesk work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from VIZOR ServiceDesk to Freshdesk.

  • Connect VIZOR ServiceDesk

    Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Freshdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk everything

    Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from VIZOR ServiceDesk to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Freshdesk import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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