VIZOR ServiceDesk to Deskpro
migration service

Effortless , no special knowledge or programming required. A complete VIZOR ServiceDesk to Deskpro data migration instrument.

More details

Your best tool for VIZOR ServiceDesk to Deskpro data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Link the platforms, choose data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from VIZOR ServiceDesk to Deskpro

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Deskpro.

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Sustained relation between object and people

When migrating your data from VIZOR ServiceDesk to Deskpro we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to Deskpro work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from VIZOR ServiceDesk to Deskpro.

  • Connect VIZOR ServiceDesk

    Fill out the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Connect Deskpro

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Deskpro all data

    When everything's tested, find a quiet time with the least load on the support department and start migrating from VIZOR ServiceDesk to Deskpro.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskpro import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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