VIZOR ServiceDesk to ConnectWise
migration service

Effortless , no special skill set or coding required. A complete VIZOR ServiceDesk to ConnectWise data migration tool.

More details

Your best tool for VIZOR ServiceDesk to ConnectWise data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service information.
Easy procedure

No need to worry about scripting or constantly control each record transferred.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it starts, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from VIZOR ServiceDesk to ConnectWise

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in ConnectWise.

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When migrating your data from VIZOR ServiceDesk to ConnectWise we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to ConnectWise work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from VIZOR ServiceDesk to ConnectWise.

  • Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise all data

    Once everything's validated, find a quiet time with the least load on the support staff and start migrating from VIZOR ServiceDesk to ConnectWise.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ConnectWise import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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