VIZOR ServiceDesk to Cayzu
migration service

Trouble-free , no special knowledge or programming required. A complete VIZOR ServiceDesk to Cayzu data migration tool.

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The best VIZOR ServiceDesk to Cayzu tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Move your help desk info in full to make sure that no ticket is missing vital customer support information.
Automated tool

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is key which is why we created a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to select what goes where, when it goes, and how.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from VIZOR ServiceDesk to Cayzu

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Cayzu.

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Retained relation between object and people

When migrating your records from VIZOR ServiceDesk to Cayzu we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from VIZOR ServiceDesk to Cayzu work

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your VIZOR ServiceDesk service desk with HDM.

  • Connect Cayzu

    Grant the right to access your Cayzu account.

  • Clarify your business needs

    Let us know what elements of your migration you would like to modify

  • Get your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to Cayzu all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Cayzu import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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