VIZOR ServiceDesk to Amazon Redshift
migration service

Effortless , no special knowledge or coding required. A complete VIZOR ServiceDesk to Amazon Redshift data migration instrument.

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Your best tool for VIZOR ServiceDesk to Amazon Redshift data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface accessible as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a couple of clicks it will be possible to select what goes where, when it starts, and how.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from VIZOR ServiceDesk to Amazon Redshift

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Amazon Redshift.

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Maintained association between object and people

When migrating your data from VIZOR ServiceDesk to Amazon Redshift we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from VIZOR ServiceDesk to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from VIZOR ServiceDesk to Amazon Redshift work

  • Prepare

    Sign up and go to our migration tool.

  • Pick and connect your VIZOR ServiceDesk support desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Describe your requirements

    Let us understand precisely what components of your migration you need to modify

  • Have your needs estimated

    We will investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from VIZOR ServiceDesk to Amazon Redshift all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon Redshift import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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