Vivocha import
in a few clicks

Without devs, timelack and hustle. With step-by-step Vivocha import setup form.

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Vivocha import tool you’ve been looking for

Now, there’s no need to bother about any help desk import problems. Total migration from platform to platform with HDM swift and effortless.
Save time & money
Affordable process cost, a speedy transfer to the new platform, and no need to create the migration method. Get all of this with HDM service.
Smooth migration course
Simply prepare your information for transition beforehand and begin moving your records. No need to do everything alone.
Key custom records aside
Regardless of your reasons, transfer your historical data to the target platform to keep up with customer data easier.
Automatic import services

Why waste time moving data manually when a tool can deal with it?

Our importing system will deliver every record so you don’t have to.

Connection coherence

All your customer records will move with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.

The same goes for the help desk and CSV data. By the end, you get useable information.

Your info is safe

When you grant your credentials to our system, you can trust us.

Only the employees that directly work with your migration will be able to access to your profile info.

All everything we access is guarded by the data encryption systems from any electronic attacks.

Place your records

There’s no need to perform considerable amount of data reviews to get started on your data import.

You can do all of this by using our data mapping system. Decide on what you want to keep and say where it goes just by clicking corresponding checkboxes.

Robust but transparent

You don’t need to learn the system to take advantage of all features.

Helpful on-screen instructions will help you transfer your entities fast and effectively. As a result, you can move data just about to any platform you need.

Great customer service

Our main goal is to make our service as convenient to you as possible, and G2 Crowd has already recognized it. We always aim for quality and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.


Why import data to Vivocha utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Vivocha with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Vivocha in six simple steps

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Grant the right to access your Vivocha account.

  • Describe your requirements

    Let us know what components of your migration you need to adjust

  • Have your needs estimated

    We'll analyze your application and get back to you with a total price and a scope of work.

  • Import to Vivocha everything

    Move all your customer service information in a single push.

We keep all data safe

We take safety very seriously and have established a complete set of practices, technologies, and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Vivocha import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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