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Vivocha to Zoho Desk
migration service

Effortless , no special know how or programming required. A complete Vivocha to Zoho Desk data migration instrument.

More details

Your best tool for Vivocha to Zoho Desk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about scripting or continuously watch each record transferred.

Just link both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to Zoho Desk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Zoho Desk.

Next

When migrating your data from Vivocha to Zoho Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Zoho Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Zoho Desk work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to Zoho Desk.

  • Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Zoho Desk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Zoho Desk all data

    When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Vivocha to Zoho Desk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zoho Desk import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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