96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to WonderDesk
migration service

Effortless , no special knowledge or coding required. A complete Vivocha to WonderDesk data migration software.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from Vivocha to WonderDesk

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in WonderDesk.

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Sustained connectivity between object and people

When migrating your data from Vivocha to WonderDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vivocha to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Vivocha to WonderDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your Vivocha service desk with HDM.

  • Connect WonderDesk

    Grant the right to access your WonderDesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Get your needs estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Vivocha to WonderDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your WonderDesk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrieren Sie die Daten automatisch

Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Profi Ihren Zendesk-Import durchführen

Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, falls Sie speziell Bedürfnisse haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migrer les données par vos propres moyens

Constatez tout seul que le transfert d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un spécialiste effectuer votre importation Zendesk

Notre personnel se fera un plaisir d’ effectuer une migration personnalisable si vous avez des attentes particulières.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migra los datos automáticamente

Ve por tus propios medios que cambiar desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un profesional ejecute la importación de tu Zendesk

Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas necesidades puntuales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
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Migre os dados automaticamente

Veja por conta própria que trocar de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um profissional execute sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em executar uma migração personalizada caso você tenha uma demanda especial.
Obter uma estimativa de preço
Book a Call
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