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Vivocha to WonderDesk
migration service

Effortless , no special knowledge or coding required. A complete Vivocha to WonderDesk data migration software.

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Your best tool for Vivocha to WonderDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just pick the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and see the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about coding or constantly watch each record transferred.

Just attach your source and target, choose what you want to take to a new database and let the system do the rest for you.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Vivocha to WonderDesk

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in WonderDesk.

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Sustained connectivity between object and people

When migrating your data from Vivocha to WonderDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to WonderDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your Vivocha service desk with HDM.

  • Connect WonderDesk

    Grant the right to access your WonderDesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Get your needs estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Vivocha to WonderDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your WonderDesk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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