Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Vivocha to WalkMe
migration service

Smooth , no special knowledge or programming required. A complete Vivocha to WalkMe data migration software.

More details

Your best tool for Vivocha to WalkMe data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Vivocha to WalkMe

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in WalkMe.

Next

Sustained connection between object and people

When migrating your data from Vivocha to WalkMe we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Vivocha to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to WalkMe work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vivocha

    Opt and link your Vivocha support desk with HDM.

  • Give the right to access your WalkMe account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you want to modify

  • Get your preferences estimated

    We will analyze your application and send you with a price and a scope of tasks.

  • Migrate from Vivocha to WalkMe all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your WalkMe import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

Book a Call
cancel
%s
— %s