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Vivocha to Vision Helpdesk
migration service

Extremely easy , no special know how or programming required. A complete Vivocha to Vision Helpdesk data migration software.

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The best Vivocha to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new solution and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just link your source and target, pick what you need to migrate and allow the tool do the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose the data arrangement, when it starts, and in what order.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Vivocha to Vision Helpdesk

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Vision Helpdesk.

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Sustained association between object and people

When migrating your records from Vivocha to Vision Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to Vision Helpdesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect Vivocha

    Select and link your Vivocha support desk with HDM.

  • Give access to your Vision Helpdesk account.

  • Describe your needs

    Let us know what parts of your migration you want to adjust

  • Have your needs estimated

    We shall research your application and send you with a price and a scope of work.

  • Migrate from Vivocha to Vision Helpdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vision Helpdesk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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