Vivocha to VI Service Desk
migration service
Trouble-free , no special knowledge or coding required. A complete Vivocha to VI Service Desk data migration tool.
Vivocha to VI Service Desk
The best Vivocha to VI Service Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Automated tool
Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface accessible as possible.
Connect the help desks, pick records, click ok, and you’re done!
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Vivocha to VI Service Desk
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in VI Service Desk.Next
Retained connection between object and people
When migrating your records from Vivocha to VI Service Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to VI Service Desk work
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Get ready
Sign-up and go to our migration service.
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Link Vivocha
Pick and link your Vivocha support desk with HDM.
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Connect VI Service Desk
Give the right to access your VI Service Desk account.
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Detail your requirements
Let us understand precisely what components of your migration you need to adjust
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Have your needs estimated
We shall research your application and get back to you with a price range and a scope of tasks.
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Migrate from Vivocha to VI Service Desk everything
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your VI Service Desk import
Our team would be more than happy to run a custom migration in case you have particular demands.
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