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Vivocha to USU Valuemation (ITSDM)
migration service

Effortless , no special knowledge or programming required. A complete Vivocha to USU Valuemation (ITSDM) data migration software.

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Your best tool for Vivocha to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and observe the miracle happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about coding or continuously watch each record moved.

Just attach both platforms, choose what you need to migrate and let the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In only a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Vivocha to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in USU Valuemation (ITSDM).

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Retained connectivity between object and people

When migrating your data from Vivocha to USU Valuemation (ITSDM) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to USU Valuemation (ITSDM) work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vivocha

    Choose and link your Vivocha support desk with HDM.

  • Grant the right to access your USU Valuemation (ITSDM) account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your needs estimated

    We will investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Vivocha to USU Valuemation (ITSDM) all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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