Vivocha to UserVoice
migration service
Extremely easy , no special knowledge or programming required. A complete Vivocha to UserVoice data migration instrument.
Vivocha to UserVoice
The best Vivocha to UserVoice tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the wonders happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer service information.Effortless process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link both platforms, tick what you want to migrate and allow the system do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we created a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer service, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Vivocha to UserVoice
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in UserVoice.Next
Sustained association between object and people
When migrating your records from Vivocha to UserVoice we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to UserVoice work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Vivocha to UserVoice.
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Link Vivocha
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect UserVoice
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UserVoice everything
Once everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from Vivocha to UserVoice.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your UserVoice import
Our team would be more than happy to run a personalized migration in case you have special requirements.
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