Vivocha to unitworx
migration service
Smooth , no special skill set or programming required. A complete Vivocha to unitworx data migration tool.
Vivocha to unitworx
Your best tool for Vivocha to unitworx data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the target solution and observe the miracle happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.
Connect the help desks, pick records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we designed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Vivocha to unitworx
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in unitworx.Next
Sustained association between object and people
When migrating your data from Vivocha to unitworx we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to unitworx
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to unitworx work
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Prepare
Sign up and go to our migration software.
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Connect Vivocha
Choose and connect your Vivocha service desk with HDM.
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Connect unitworx
Give the right to access your unitworx account.
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Clarify your requirements
Let us know exactly what parts of your migration you need to tweak
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Have your needs estimated
We'll research your case and get back to you with a price range and a scope of work.
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Migrate from Vivocha to unitworx everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your unitworx import
Our staff would be more than happy to perform a customized migration if you have special requirements.
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