Vivocha to Track-It!
migration service
Effortless , no special knowledge or coding required. A complete Vivocha to Track-It! data migration software.
Vivocha to Track-It!
Your best tool for Vivocha to Track-It! data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service details.Simple and easy procedure
You don’t have to bother about scripting or constantly control each record moved.
Just link both platforms, pick what you need to take to a new database and let the tool deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is everything which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it starts, and how.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Vivocha to Track-It!
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Track-It!.Next
Maintained link between object and people
When migrating your data from Vivocha to Track-It! we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Track-It! work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to Track-It!.
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Connect Vivocha
Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.
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Link Track-It!
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Vivocha to Track-It!.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Track-It! import
Our staff would be more than happy to run a customized migration if you have special needs.
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