96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Track-It!
migration service

Effortless , no special knowledge or coding required. A complete Vivocha to Track-It! data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from Vivocha to Track-It!

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Track-It!.

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When migrating your data from Vivocha to Track-It! we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Vivocha to Track-It!

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Vivocha to Track-It! work

  • Prepare

    Register and go to our migration service.

  • Connect Vivocha

    Opt and connect your Vivocha support desk with HDM.

  • Give the right to access your Track-It! account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you wish to modify

  • Have your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Vivocha to Track-It! everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Track-It! import

Our staff would be more than happy to run a customized migration if you have special needs.
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