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Vivocha to SysAid
migration service

Effortless , no special know how or programming required. A complete Vivocha to SysAid data migration software.

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Your best tool for Vivocha to SysAid data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer service information.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in charge

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to SysAid

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in SysAid.

Next

When migrating your data from Vivocha to SysAid we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to SysAid work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Vivocha to SysAid.

  • Complete the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect SysAid

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SysAid all data

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Vivocha to SysAid.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SysAid import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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