96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Support Desk
migration service

Smooth , no special expertise or coding required. A complete Vivocha to Support Desk data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Vivocha to Support Desk

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Support Desk.

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Maintained association between object and people

When migrating your data from Vivocha to Support Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vivocha to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Vivocha to Support Desk work

  • Prepare

    Sign up and go to our migration service.

  • Pick and connect your Vivocha support desk with HDM.

  • Connect Support Desk

    Give access to your Support Desk account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your requirements estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Vivocha to Support Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Support Desk import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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