Vivocha to Support Desk
migration service
Smooth , no special expertise or coding required. A complete Vivocha to Support Desk data migration instrument.
Vivocha to Support Desk
Your best tool for Vivocha to Support Desk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.
Link the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Vivocha to Support Desk
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Support Desk.Next
Maintained association between object and people
When migrating your data from Vivocha to Support Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Support Desk work
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Prepare
Sign up and go to our migration service.
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Link Vivocha
Pick and connect your Vivocha support desk with HDM.
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Connect Support Desk
Give access to your Support Desk account.
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Outline your needs
Let us understand precisely what aspects of your migration you wish to modify
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Have your requirements estimated
We'll investigate your case and get back to you with a total price and a scope of work.
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Migrate from Vivocha to Support Desk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Support Desk import
Our staff would be more than happy to run a customized migration in case you have specific demands.
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