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Vivocha to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special expertise or coding required. A complete Vivocha to SteadyPoint Office 365 Help desk data migration instrument.

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The best Vivocha to SteadyPoint Office 365 Help desk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer service information.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our team members have access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Vivocha to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in SteadyPoint Office 365 Help desk.

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Retained relation between object and people

When migrating your records from Vivocha to SteadyPoint Office 365 Help desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to SteadyPoint Office 365 Help desk work

  • Get ready

    Register and go to our migration service.

  • Select and connect your Vivocha service desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant access to your SteadyPoint Office 365 Help desk account.

  • Explain your requirements

    Let us know exactly what parts of your migration you want to modify

  • Get your preferences estimated

    We shall investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Vivocha to SteadyPoint Office 365 Help desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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