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Vivocha to Snowflake
migration service

Trouble-free , no special skill set or programming required. A complete Vivocha to Snowflake data migration tool.

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The best Vivocha to Snowflake tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support details.
Simple and easy process

No need to worry about coding or constantly control each record moved.

Just link both platforms, tick what you need to take to a new database and let the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Vivocha to Snowflake

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Snowflake.

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Retained association between object and people

When migrating your records from Vivocha to Snowflake we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to Snowflake work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and link your Vivocha support desk with HDM.

  • Connect Snowflake

    Give the right to access your Snowflake account.

  • Clarify your requirements

    Let us know exactly what components of your migration you wish to modify

  • Get your preferences estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Vivocha to Snowflake everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Snowflake import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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