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Vivocha to ServicePRO
migration service

Trouble-free , no special knowledge or programming required. A complete Vivocha to ServicePRO data migration instrument.

More details

The best Vivocha to ServicePRO tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Vivocha to ServicePRO

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in ServicePRO.

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Maintained relation between object and people

When migrating your records from Vivocha to ServicePRO we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to ServicePRO work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Vivocha

    Pick and connect your Vivocha service desk with HDM.

  • Give access to your ServicePRO account.

  • Explain your needs

    Let us know what elements of your migration you wish to tweak

  • Have your needs estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Vivocha to ServicePRO everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ServicePRO import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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