Vivocha to Relay
migration service
Smooth , no special expertise or coding required. A complete Vivocha to Relay data migration tool.
Vivocha to Relay
Your best tool for Vivocha to Relay data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.Record completion
Transfer your help desk records in full to make sure that no ticket has lost vital customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.
Connect the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can see your passwords or records.
You may be sure that with HDM no hacker attacks are possible.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Simple & effective
In just a few clicks it will be possible to select the data arrangement, when it goes, and how.
Our developers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Vivocha to Relay
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Relay.Next
Sustained connection between object and people
When migrating your data from Vivocha to Relay we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Relay work
-
Prepare
Register and go to our migration tool.
-
Connect Vivocha
Select and link your Vivocha support desk with HDM.
-
Link Relay
Grant the right to access your Relay account.
-
Outline your requirements
Let us know exactly what elements of your migration you want to modify
-
Get your preferences estimated
We will analyze your application and get back to you with a price and a scope of work.
-
Migrate from Vivocha to Relay everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Relay import
Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…