96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Re:Desk
migration service

Extremely easy , no special know how or coding required. A complete Vivocha to Re:Desk data migration software.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from Vivocha to Re:Desk

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Re:Desk.

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Maintained relation between object and people

When migrating your records from Vivocha to Re:Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Vivocha to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Vivocha to Re:Desk work

  • Get ready

    Sign up and go to our migration service.

  • Opt and link your Vivocha service desk with HDM.

  • Give the right to access your Re:Desk account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Get your needs estimated

    We will research your application and get back to you with a total price and a scope of work.

  • Migrate from Vivocha to Re:Desk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Re:Desk import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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