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Vivocha to Podium
migration service

Effortless , no special skill set or programming required. A complete Vivocha to Podium data migration tool.

More details

Your best tool for Vivocha to Podium data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on the records you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and see the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer support information.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, tick what you need to migrate and allow the system deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is everything which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to Podium

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Podium.

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When migrating your data from Vivocha to Podium we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Podium work

  • Prepare

    Register and go to our migration software.

  • Opt and link your Vivocha service desk with HDM.

  • Connect Podium

    Give access to your Podium account.

  • Clarify your requirements

    Let us know what elements of your migration you want to adjust

  • Have your preferences estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from Vivocha to Podium everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Podium import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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