Vivocha to ((OTRS)) Community Edition
migration service
Extremely easy , no special know how or coding required. A complete Vivocha to ((OTRS)) Community Edition data migration software.
Vivocha to ((OTRS)) Community Edition
The best Vivocha to ((OTRS)) Community Edition tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply choose the records you need to migrate and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target system and see the miracle happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer service details.Automated tool
Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our staff members have see your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to choose what goes where, when it starts, and in what order.
Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Vivocha to ((OTRS)) Community Edition
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in ((OTRS)) Community Edition.Next
Retained link between object and people
When migrating your records from Vivocha to ((OTRS)) Community Edition we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to ((OTRS)) Community Edition work
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Get ready
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to ((OTRS)) Community Edition.
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Connect Vivocha
Fill in the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Link ((OTRS)) Community Edition
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition everything
Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Vivocha to ((OTRS)) Community Edition.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ((OTRS)) Community Edition import
Our team would be more than happy to perform a personalized migration in case you have specific needs.
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