96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Oracle Service Cloud
migration service

Trouble-free , no special know how or programming required. A complete Vivocha to Oracle Service Cloud data migration tool.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Vivocha to Oracle Service Cloud

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Oracle Service Cloud.

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Retained connection between object and people

When migrating your records from Vivocha to Oracle Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vivocha to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Vivocha to Oracle Service Cloud work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Vivocha to Oracle Service Cloud.

  • Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    Once everything's validated, choose a quiet time with the least load on the support staff and start migrating from Vivocha to Oracle Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Oracle Service Cloud import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation
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