Vivocha to Oracle Service Cloud
migration service
Trouble-free , no special know how or programming required. A complete Vivocha to Oracle Service Cloud data migration tool.
Vivocha to Oracle Service Cloud
The best Vivocha to Oracle Service Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the miracle happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support information.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, pick records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
Information is key which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks you will be able to choose the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from Vivocha to Oracle Service Cloud
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Oracle Service Cloud.Next
Retained connection between object and people
When migrating your records from Vivocha to Oracle Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Vivocha to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to Oracle Service Cloud work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Vivocha to Oracle Service Cloud.
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Link Vivocha
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud everything
Once everything's validated, choose a quiet time with the least load on the support staff and start migrating from Vivocha to Oracle Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Oracle Service Cloud import
Our team would be more than happy to perform a custom migration if you have specific requirements.
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