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Vivocha to OneDesk
migration service

Extremely easy , no special skill set or coding required. A complete Vivocha to OneDesk data migration software.

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The best Vivocha to OneDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool accessible as possible.

Link the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Vivocha to OneDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in OneDesk.

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Sustained relation between object and people

When migrating your records from Vivocha to OneDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to OneDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Vivocha

    Pick and link your Vivocha service desk with HDM.

  • Grant the right to access your OneDesk account.

  • Clarify your needs

    Let us know exactly what components of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall research your application and get back to you with a cost and a scope of work.

  • Migrate from Vivocha to OneDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your OneDesk import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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