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Vivocha to NetResults Tracker
migration service

Smooth , no special expertise or coding required. A complete Vivocha to NetResults Tracker data migration instrument.

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Your best tool for Vivocha to NetResults Tracker data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the miracle happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.
Effortless process

No need to worry about coding or continuously watch each record moved.

Just link your source and target, tick what you need to migrate and allow the tool deal with the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Simple & effective

In just a few buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Vivocha to NetResults Tracker

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in NetResults Tracker.

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Maintained relation between object and people

When migrating your data from Vivocha to NetResults Tracker we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to NetResults Tracker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to NetResults Tracker work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Vivocha

    Opt and link your Vivocha service desk with HDM.

  • Give the right to access your NetResults Tracker account.

  • Express your needs

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We will investigate your application and send you with a price and a scope of tasks.

  • Migrate from Vivocha to NetResults Tracker everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your NetResults Tracker import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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