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Vivocha to NABD
migration service

Smooth , no special know how or coding required. A complete Vivocha to NABD data migration instrument.

More details

Your best tool for Vivocha to NABD data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Connect the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to NABD

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in NABD.

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Retained relation between object and people

When migrating your data from Vivocha to NABD we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to NABD work

  • Prepare

    Register and go to our migration service.

  • Connect Vivocha

    Choose and link your Vivocha support desk with HDM.

  • Give the right to access your NABD account.

  • Express your requirements

    Let us know what elements of your migration you would like to modify

  • Have your needs estimated

    We'll research your application and get back to you with a price and a scope of tasks.

  • Migrate from Vivocha to NABD all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your NABD import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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