96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to MSP Anywhere
migration service

Trouble-free , no special expertise or programming required. A complete Vivocha to MSP Anywhere data migration instrument.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Vivocha to MSP Anywhere

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in MSP Anywhere.

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Maintained relation between object and people

When migrating your records from Vivocha to MSP Anywhere we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vivocha to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Vivocha to MSP Anywhere work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your Vivocha service desk with HDM.

  • Grant access to your MSP Anywhere account.

  • Explain your requirements

    Let us know exactly what parts of your migration you need to modify

  • Have your needs estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from Vivocha to MSP Anywhere all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your MSP Anywhere import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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