Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Vivocha to MSP Anywhere
migration service

Trouble-free , no special expertise or programming required. A complete Vivocha to MSP Anywhere data migration instrument.

More details

The best Vivocha to MSP Anywhere tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on what data you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members have access to your passwords or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Vivocha to MSP Anywhere

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in MSP Anywhere.

Next

Maintained relation between object and people

When migrating your records from Vivocha to MSP Anywhere we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Vivocha to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Vivocha to MSP Anywhere work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your Vivocha service desk with HDM.

  • Grant access to your MSP Anywhere account.

  • Explain your requirements

    Let us know exactly what parts of your migration you need to modify

  • Have your needs estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from Vivocha to MSP Anywhere all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your MSP Anywhere import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Book a Call
cancel
%s
— %s