Vivocha to mhelpdesk
migration service
Trouble-free , no special skill set or coding required. A complete Vivocha to mhelpdesk data migration software.
Vivocha to mhelpdesk
The best Vivocha to mhelpdesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply choose what data you need to move and start the transition when comfortable.Easy transition process
No specific expertise needed. Just choose what data will go to the target system and enjoy the magic happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support information.Easy process
You don’t have to bother about coding or continuously control each record transferred.
Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Vivocha to mhelpdesk
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in mhelpdesk.Next
Sustained connectivity between object and people
When migrating your records from Vivocha to mhelpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to mhelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to mhelpdesk work
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Get ready
Sign up and go to our migration tool.
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Link Vivocha
Choose and link your Vivocha service desk with HDM.
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Connect mhelpdesk
Grant the right to access your mhelpdesk account.
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Describe your needs
Let us understand precisely what elements of your migration you want to modify
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Have your requirements estimated
We will investigate your application and get back to you with a price range and a scope of work.
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Migrate from Vivocha to mhelpdesk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your mhelpdesk import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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