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Vivocha to Manage Engine
migration service

Smooth , no special know how or coding required. A complete Vivocha to Manage Engine data migration instrument.

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Your best tool for Vivocha to Manage Engine data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have access to your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to Manage Engine

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Manage Engine.

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Maintained association between object and people

When migrating your data from Vivocha to Manage Engine we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Manage Engine work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to Manage Engine.

  • Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine everything

    Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Vivocha to Manage Engine.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Manage Engine import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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