Vivocha to Manage Engine
migration service
Smooth , no special know how or coding required. A complete Vivocha to Manage Engine data migration instrument.
Vivocha to Manage Engine
Your best tool for Vivocha to Manage Engine data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the wonders happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer service information.Simple and easy procedure
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just link your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.
Data maintenance
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our team members have access to your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Vivocha to Manage Engine
Strong security of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Manage Engine.Next
Maintained association between object and people
When migrating your data from Vivocha to Manage Engine we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Manage Engine work
-
Prepare
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to Manage Engine.
-
Link Vivocha
Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.
-
Link Manage Engine
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
-
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
-
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Manage Engine everything
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Vivocha to Manage Engine.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Manage Engine import
Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…