Vivocha to Magento Mirasvit HelpDesk MX
migration service
Effortless , no special know how or programming required. A complete Vivocha to Magento Mirasvit HelpDesk MX data migration tool.
Vivocha to Magento Mirasvit HelpDesk MX
Your best tool for Vivocha to Magento Mirasvit HelpDesk MX data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target platform and see the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer support information.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the help desks, pick data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we designed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Vivocha to Magento Mirasvit HelpDesk MX
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Magento Mirasvit HelpDesk MX.Next
Sustained connection between object and people
When migrating your data from Vivocha to Magento Mirasvit HelpDesk MX we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Magento Mirasvit HelpDesk MX
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Magento Mirasvit HelpDesk MX work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Vivocha to Magento Mirasvit HelpDesk MX.
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Link Vivocha
Complete the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
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Link Magento Mirasvit HelpDesk MX
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Magento Mirasvit HelpDesk MX everything
When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from Vivocha to Magento Mirasvit HelpDesk MX.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Magento Mirasvit HelpDesk MX import
Our staff would be more than happy to perform a custom migration in case you have particular demands.
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