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Vivocha to LiveChat
migration service

Effortless , no special knowledge or coding required. A complete Vivocha to LiveChat data migration software.

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Your best tool for Vivocha to LiveChat data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we created a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Vivocha to LiveChat

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in LiveChat.

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When migrating your data from Vivocha to LiveChat we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to LiveChat work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Vivocha to LiveChat.

  • Connect Vivocha

    Complete the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat all data

    Once everything's validated, find a quiet time with the minimal load on the support team and start migrating from Vivocha to LiveChat.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your LiveChat import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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