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Vivocha to Kommunicate
migration service

Smooth , no special knowledge or coding required. A complete Vivocha to Kommunicate data migration tool.

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Your best tool for Vivocha to Kommunicate data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer support information.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we designed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Vivocha to Kommunicate

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Kommunicate.

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Maintained association between object and people

When migrating your data from Vivocha to Kommunicate we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Kommunicate work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Vivocha

    Opt and link your Vivocha service desk with HDM.

  • Give the right to access your Kommunicate account.

  • Detail your requirements

    Let us know exactly what elements of your migration you need to modify

  • Have your needs estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Vivocha to Kommunicate everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kommunicate import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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