Vivocha to Jira Service Management
migration service
Smooth , no special expertise or programming required. A complete Vivocha to Jira Service Management data migration instrument.
Vivocha to Jira Service Management
Your best tool for Vivocha to Jira Service Management data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and enjoy the magic happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the help desks, choose records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Vivocha to Jira Service Management
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Jira Service Management.Next
Sustained connectivity between object and people
When migrating your data from Vivocha to Jira Service Management we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Jira Service Management work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to Jira Service Management.
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Link Vivocha
Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.
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Link Jira Service Management
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Jira Service Management all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from Vivocha to Jira Service Management.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Jira Service Management import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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