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Vivocha to Inmoment Customer Experience (CX)
migration service

Effortless , no special skill set or programming required. A complete Vivocha to Inmoment Customer Experience (CX) data migration software.

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Your best tool for Vivocha to Inmoment Customer Experience (CX) data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, pick data, click ok, and you’re done!

Data maintenance

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no data breaches will take place.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Vivocha to Inmoment Customer Experience (CX)

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Inmoment Customer Experience (CX).

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Maintained relation between object and people

When migrating your data from Vivocha to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Connect Vivocha

    Opt and link your Vivocha support desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Give access to your Inmoment Customer Experience (CX) account.

  • Outline your business needs

    Let us know what elements of your migration you want to tweak

  • Get your preferences estimated

    We'll analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Vivocha to Inmoment Customer Experience (CX) everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Inmoment Customer Experience (CX) import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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