Vivocha to HelpShift
migration service
Smooth , no special knowledge or programming required. A complete Vivocha to HelpShift data migration tool.
Vivocha to HelpShift
Your best tool for Vivocha to HelpShift data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.Record completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.Automated migration
Scared that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the help desks, select records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
You data is everything which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Vivocha to HelpShift
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in HelpShift.Next
Sustained association between object and people
When migrating your data from Vivocha to HelpShift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to HelpShift work
-
Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Vivocha to HelpShift.
-
Connect Vivocha
Fill out the form with required credentials to allow our data migration tool to fetch information from your current help desk.
-
Link HelpShift
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to HelpShift everything
Once everything's tested, determine a quiet time with the minimal load on the support team and begin migrating from Vivocha to HelpShift.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your HelpShift import
Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…