96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Vivocha to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Effortless , no special skill set or programming required. A complete Vivocha to Help Scout data migration instrument.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to migrate data from Vivocha to Help Scout

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Help Scout.

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Retained association between object and people

When migrating your data from Vivocha to Help Scout we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Vivocha to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Vivocha to Help Scout work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Vivocha to Help Scout.

  • Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Vivocha to Help Scout.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Help Scout import

Our staff would be more than happy to perform a custom migration if you have particular demands.
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Help Desk Migration service


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