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Vivocha to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Smooth , no special knowledge or coding required. A complete Vivocha to HelpDesk data migration tool.

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Your best tool for Vivocha to HelpDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer support information.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In just a few clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Vivocha to HelpDesk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in HelpDesk.

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Sustained relation between object and people

When migrating your data from Vivocha to HelpDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to HelpDesk work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Vivocha to HelpDesk.

  • Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect HelpDesk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Vivocha to HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your HelpDesk import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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