Vivocha to Help Sumo
migration service
Smooth , no special skill set or programming required. A complete Vivocha to Help Sumo data migration software.
Vivocha to Help Sumo
Your best tool for Vivocha to Help Sumo data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the wonders happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.Effortless procedure
You don’t have to bother about scripting or constantly control each record moved.
Just link both platforms, tick what you need to take to a new database and let the system do the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we created a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Vivocha to Help Sumo
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Help Sumo.Next
Maintained association between object and people
When migrating your data from Vivocha to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Help Sumo work
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Prepare
Sign-up and go to our migration software.
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Connect Vivocha
Choose and connect your Vivocha support desk with HDM.
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Connect Help Sumo
Grant the right to access your Help Sumo account.
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Explain your requirements
Let us understand precisely what parts of your migration you want to modify
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Have your preferences estimated
We'll research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Vivocha to Help Sumo everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Help Sumo import
Our staff would be more than happy to perform a customized migration if you have particular needs.
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