Vivocha to Groove
migration service
Effortless , no special know how or programming required. A complete Vivocha to Groove data migration tool.
Vivocha to Groove
Your best tool for Vivocha to Groove data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.
Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Vivocha to Groove
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Groove.Next
Retained connectivity between object and people
When migrating your data from Vivocha to Groove we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Vivocha to Groove work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Vivocha to Groove.
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Connect Vivocha
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Vivocha to Groove.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Groove import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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