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Vivocha to Faveo Helpdesk
migration service

Effortless , no special knowledge or programming required. A complete Vivocha to Faveo Helpdesk data migration software.

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Your best tool for Vivocha to Faveo Helpdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on customer info you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.

Link the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is key which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In only a few clicks it will be possible to pick what goes where, when it starts, and how.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Vivocha to Faveo Helpdesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Faveo Helpdesk.

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Retained association between object and people

When migrating your data from Vivocha to Faveo Helpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Vivocha to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Vivocha to Faveo Helpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Vivocha

    Select and link your Vivocha support desk with HDM.

  • Connect Faveo Helpdesk

    Give the right to access your Faveo Helpdesk account.

  • Explain your needs

    Let us understand precisely what parts of your migration you need to adjust

  • Get your preferences estimated

    We will research your application and send you with a price range and a scope of tasks.

  • Migrate from Vivocha to Faveo Helpdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Faveo Helpdesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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