Vivocha to DualDesk
migration service
Extremely easy , no special knowledge or coding required. A complete Vivocha to DualDesk data migration instrument.
Vivocha to DualDesk
The best Vivocha to DualDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply decide on customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and observe the wonders happening.Data completion
Move your help desk records in full to make certain that no ticket is missing vital customer service details.Automated tool
Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members have see your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Simple & effective
In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Vivocha to DualDesk
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in DualDesk.Next
Retained connection between object and people
When migrating your records from Vivocha to DualDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Vivocha to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Vivocha to DualDesk work
-
Get ready
Register and go to our migration service.
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Link Vivocha
Opt and connect your Vivocha support desk with HDM.
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Connect DualDesk
Grant the right to access your DualDesk account.
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Detail your needs
Let us know what components of your migration you need to modify
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Have your needs estimated
We will research your case and send you with a the overall cost and a scope of work.
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Migrate from Vivocha to DualDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your DualDesk import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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